About Us

It’s our view that clients should not experience uncovered or under Insured situations unless they have consciously decided to retain the risks. To achieve our main objective of the same, we ensure the right combination of Insurance Cover and endeavour to obtain the widest cover possible at the most competitive premium, commensurate with the security of the underwriter.

When Policy Documents are issued, we meet the client to review the coverage and remove the “mystery “of fine prints. Beyond the point of sale, highly qualified Account Managers supported by Account Administrators are assigned to respond to day-to-day enquiries.

We therefore owe the duty of professional care to our clients and always act in their interest.

Generally, Kisima Medical and General Insurance Agency limited will:-

• Design a comprehensive Insurance programme to exceed the client’s requirements,
• Ensure smooth flow of communication between the Insured and the Insurer,
• Point out shortcomings in the various Insurance Policies and checking on its appropriateness,
• Advise on risk management and methods of self-insurance,
• Ensure adequacy of insurance cover and the necessary changes on policies that need to be effected from time to time,
• Maintain premium and claims statistics to monitor trends on behalf of the Insured,
• Ensure speedy and fair settlement of claims,
• Arrange for insurance premium financing where needed,
• Act as custodian of all insurance data on behalf of our clients,